Terms of Service
Last Updated: September 28, 2026
These Terms of Service ("Terms") govern your access to and use of the website, products, and services provided by Vexla Digital ("we," "us," or "our"). By accessing our website or engaging our services, you agree to be bound by these Terms. If you do not agree to these Terms, please do not use our website or services. These Terms constitute a legally binding agreement between you and Vexla Digital, operating as an incorporated entity in India.
1. Scope of Services
Vexla Digital provides a variety of digital marketing and web development services, including but not limited to search engine optimization (SEO), performance paid advertising (Google Ads, Meta Ads), web design and development (Next.js, React), brand identity strategy, and CRM marketing automation. The specific scope, deliverables, timelines, and pricing for any project will be outlined in a separate Statement of Work (SOW) or formal proposal agreed upon by both parties before work commences. We reserve the right to modify, suspend, or discontinue any aspect of our general services at any time.
2. Client Responsibilities
To ensure the successful delivery of our services, you agree to provide timely access to necessary resources, including but not limited to website hosting credentials, advertising account access, brand assets (logos, typography, images), and prompt feedback on deliverables. Delays in providing these materials or feedback may result in corresponding delays in project timelines. You are solely responsible for ensuring that all content you provide to us does not infringe upon any third-party intellectual property rights and complies with all applicable laws and regulations.
3. Payment Terms and Invoicing
Payment terms are strictly enforced as detailed in your specific contract or SOW. Generally, we require an upfront deposit before commencing any project-based work, with subsequent milestone payments due upon completion of predefined phases. For monthly retainer services (such as ongoing SEO or ad management), invoices are issued on the first day of the billing cycle and are due within net 15 days. Failure to remit payment in a timely manner may result in the suspension of services or the halting of ad campaigns. All fees are exclusive of applicable taxes unless stated otherwise.
4. Intellectual Property
Upon full payment of all outstanding invoices related to a specific project, Vexla Digital assigns to you the rights to the final deliverables (e.g., the completed website code, custom graphics). However, we retain the right to use the final deliverables in our portfolio and marketing materials. We also retain ownership of any pre-existing intellectual property, proprietary tools, scripts, or methodologies used during the execution of the project. You may not resell or distribute our proprietary systems without explicit written permission.
5. Limitation of Liability
To the maximum extent permitted by law, Vexla Digital shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to loss of profits, data, use, goodwill, or other intangible losses, resulting from your access to or use of, or inability to access or use, our services. Our total liability for any claims arising under these Terms shall not exceed the amount you paid to us for the specific service out of which the claim arose during the three (3) months preceding the claim.